Troubleshooting

How to resume a broken or interrupted download

XDM saves progress continuously. After a crash, power cut or lost connection, you can usually just press Resume.

The normal case

Open XDM, select the download in the Incomplete list, and click resume. XDM checks what’s already on disk and fetches only the rest.

If resuming fails

Message What it means Fix
The download link has expired The server stopped accepting the old link Refresh link
Session expired The site’s session for this download ended Sign in, then Refresh link
Server does not support resume The server can’t send partial files Download again from the start
Network error Still no connection Check the network, then resume
Disk error The temporary folder’s drive is full or missing Free space or reconnect the drive

Prevent interruptions

  • Turn on Settings → Advanced → Keep the computer awake, so sleep doesn’t cut downloads.
  • Raise Retries on failure on unstable connections. XDM retries silently before giving up.
  • For links that expire, start large downloads right away rather than using Download Later.